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Services

Everything a small business needs to keep its systems running — whether you want someone on an ongoing basis or help with one specific job.

Backup & disaster recovery

Backups that work when it matters — not just backups that exist.

I set up backups covering the data your business genuinely depends on: documents, databases, email and servers. Copies are kept in more than one place and restores are tested on a schedule, so you find out the backup works before you need it, rather than afterwards.

  • Automated daily backup, both on site and off site
  • Scheduled restore tests, with a written report on where you stand
  • Ransomware protection using immutable copies
  • A recovery plan for when a server, a machine or the building is unavailable

Managed IT support

One number to call when something stops working.

An IT department on subscription, without hiring one. I handle the day-to-day running of your systems, help your staff when something stops, and watch the estate so problems are solved before they turn into downtime.

  • Help for your staff by phone, remote session or on site
  • Workstation setup, maintenance and replacement
  • Proactive monitoring and preventative maintenance
  • Fixed monthly fee or hourly work — your choice

Microsoft 365 & cloud

Email, files and collaboration that work from anywhere.

Setup, migration and ongoing management of Microsoft 365 or Google Workspace. I move your mail and files across without stopping the business, set up permissions that make sense, and check that the licences you pay for are the ones you actually need.

  • Migration of mail and files from older systems
  • SharePoint, Teams and OneDrive set up with a structure people can follow
  • Access control, multi-factor authentication and conditional access
  • Licence review, so you stop paying for seats nobody uses

Network & wifi

A connection that does not drop at the worst possible moment.

Design, installation and upkeep of networks for offices, workshops and shops. Wifi that covers the whole building, secure remote access for people working from home, and segmentation so guests and payment terminals are not sitting on the same network as your accounts.

  • Wifi coverage that reaches everywhere, including the basement
  • Routers, switches and firewalls installed and maintained
  • VPN and secure remote access for home working
  • Separate networks for guests, payment systems and internal systems

Security & patching

The basics done properly, all year round.

Most breaches come through missing updates and weak passwords rather than sophisticated attacks. I keep machines patched, put endpoint protection in place, roll out multi-factor authentication and review who has access to what.

  • Automated security patching for operating systems and software
  • Endpoint protection against malware and ransomware
  • Multi-factor authentication and password management
  • Access reviews, including accounts belonging to people who have left

Servers & virtualisation

The systems everything else rests on.

Setup and management of Windows and Linux servers, whether they sit in your comms cabinet or run in the cloud. Virtualisation that gets more out of the hardware, monitoring that warns before a disk fills up, and documentation so somebody else could take over if they had to.

  • Windows Server and Linux — installation, upkeep and upgrades
  • Virtualisation with Proxmox, Hyper-V or VMware
  • Monitoring of load, disk space and hardware faults
  • Written documentation, so you are not dependent on one person

Web, domain & email hosting

Your domain, your mail and your website in one place.

I look after domains, DNS, mail routing and website hosting for small businesses. Which means you know who owns your domain, where your mail actually goes, and who to call when the site is down.

  • Domain registration and renewal, including .is
  • DNS setup and mail routing that stays out of the spam folder
  • Hosting and maintenance for small business websites
  • SSL certificates with automatic renewal

Not sure what you need?

Call and describe the situation. I will tell you plainly what is urgent, what can wait, and what you do not need at all.